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Unable to circulate book in SOUL 2.0
Sir/Madam
We are using SOUL 2.0 and all books are entered in the software. Unfortunately, a book is showing as "on hold" in STATUS when we have tried to issue the book. So in that case neither we are able to issue the book or delete the record. As a result, we are facing the problem of circulation as the book has great demand and the number of books are very less in our library. Kindly help us.
Views: 495
Replies to This Forum
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Permalink Reply by Jitendra Kumar gupta on
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sir,
please check the status of card issued tick mark
when u r create the membership card , one option in membership details foem frame
please tick the card issued mark and then your problem will be solved
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Permalink Reply by Apurba Jyoti Majumder on
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Contact Gautam Sarma
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Permalink Reply by sietinformer on
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see the soul manual
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see the url for soul
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Permalink Reply by Archita M on
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Dear Sir,
You can try 2 things:
1. Go to Circulation - Transaction Menu and enter Accession Number of book. Press Enter. And see in below Reservation Tab whether there is any Member showing. If yes, than you have to issue books to him/her and than take return.
2. If it is not showing than contact SOUL Support Cell, INFLIBNET Centre, Gandhinagar on soulhelp0007@gmail.com OR you can contact the Regional SOUL Support Centre, Guwahati Dr Sanjay Singh at sksgu1@gmail.com
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