http://www.edistrict.kerala.gov.in
e-District as a concept proposes integrated, seamless, and online delivery of citizen services at the district level through automation of workflow, backend digitization, integration and redesigning the process across participating sections/departments for providing services in the most efficient manner to the citizens. This project proposes to deliver around 50 services on-line at the district level and its subordinate offices. The services have been shortlisted keeping the citizens needs as primary service objective.

The e-District project in Kerala was first launched on 17th December 2010 at the Thalassery Civil Station in Kannur district in and pilot basis the project is implemented in Kannur and Palakkad districts of Kerala. The aim of the e-District project is thus to create an integrated IT platform for District Administration and its subordinate offices. The use of IT is envisioned to increase information quality, improve overall efficiency and effectiveness in the government processes with convenience in operations.

Kerala e-District project intends to provide Government services to citizens through Common Service Centers (CSC) which are easily accessible. Services from different departments are brought under one umbrella at any CSC. Some of the services are also made available through online portal. It utilizes backend computerization to e-enable the delivery of services and ensures transparency and uniform application of rules. The major service categories include G2C services like issue of Certificates (birth, marriage, nativity, community, domicile…), Filing of RTI & Public Grievance and Request for new ration card etc.

The online applications received through the two e-districts crossed the 1.5 Lakh mark in Kerala, out of which Kannur district received 96,895 application online, and Palakkad more than 51,416 applications. The delivery of public services has been thus made easy and accessing them much more simplified with VLE- Akshaya centers acting as citizen delivery outlets for the common man. Sustained efforts have been made by the Kerala government to improve service delivery at multiple levels in this new era of e-governanace.

For more information on Kerala e-District project, please visit http://info.edistrict.kerala.gov.in/