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Reengineering does not mean the using new computer systems in the existing system (i.e. replacingmanual system). Rather, it is the modification of the existing system by the computer based system or anew human based system, and can even replace an existing computer based system with a human basedsystem.
Microsoft Computer Dictionary defines the term โReengineerโ (vb) as โTo rethink and redefineprocesses and procedures.โ
Encyclopedia of Information Technology defines reengineering the as โtheexamination and modification of a system to reconstitute it in a new form and the subsequent implementationof the new formโ.
Daniel P. Petrozoo and John C. Stepper in their book โSuccessful reengineeringโdefine the term โReengineeringโ as โ Reengineering is the concurrent redesign of processes, organizations,and their supporting information systems to achieve radical improvement in time, cost, quality, andcustomersโ regard for the companyโs products and services.โ Though this definition is based on thecompany environment; in Library and Information Services and System also it is applicable more or less.Here, in the LIS environment, the term Customer is replaced with term User and term Company will bereplaced with Library and Information Centre.
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