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Unable to circulate book in SOUL 2.0

Sir/Madam

We are using SOUL 2.0 and all books are entered in the software. Unfortunately, a book is showing as "on hold" in STATUS when we have tried to issue the book. So in that case neither we are able to issue the book or delete the record. As a result, we are facing the problem of circulation as the book has great demand and the number of books are very less in our library. Kindly help us.

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Permalink Reply by Jitendra Kumar gupta on June 6, 2013 at 17:21

sir,

please check the status of card issued tick mark

when u r create the membership card , one option in membership details foem frame

please tick the card issued mark and then your problem will be solved

 

Permalink Reply by Apurba Jyoti Majumder on June 6, 2013 at 17:51

Contact Gautam Sarma

Permalink Reply by sietinformer on June 6, 2013 at 18:14

see the soul manual

Permalink Reply by sietinformer on June 6, 2013 at 18:14
Permalink Reply by Archita M on June 6, 2013 at 18:39

Dear Sir,


You can try 2 things:

1. Go to Circulation - Transaction Menu and enter Accession Number of book. Press Enter. And see in below Reservation Tab whether there is any Member showing. If yes, than you have to issue books to him/her and than take return.

2. If it is not showing than contact SOUL Support Cell, INFLIBNET Centre, Gandhinagar on soulhelp0007@gmail.com OR you can contact the Regional SOUL Support Centre, Guwahati Dr Sanjay Singh at sksgu1@gmail.com

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