To

The  Librarian 

 

Sub: - Questionnaire for Master of Library and Information Science

          (MLIS) Study

 

Respected Sir/Madam,

 

The enclosed questionnaire is intended to collect Data/Suggestions/Opinion in connection with my Master of Library and Information Science study titled “Implementation and use of RFID Technology in Libraries with special Reference to selected Libraries of Delhi: A Survey” under the supervision of Mr. Parveen Babbar (Assistant Librarian), IGNOU, New Delhi – 110068.

 

As a MLIS student, I seek your kind cooperation and help in obtaining the necessary information. I request you to kindly spare some time and fill up the questionnaire. The information supplied by you will be used for my Research work only and kept strictly confidential.

 

Solicit your kind cooperation in this regard.

 

 

Thanking you

 

Your’s sincerely

 

 

 

 

HARISH CHANDER SATI

IGNOU, Maidan Garhi- 68

Email: - Harish.sati@gmail.com

Mobile No: - 9990646343

 

 

Implementation and use of RFID Technology in Libraries with Special Reference to Selected Libraries of Delhi: A Survey

 

 

Kindly provide the information on your RFID implementation. Your participation will help me for completing the MLIS Project. This information may be kept confidential.

 

Name               ________________________________

Address           ________________________________

E-mail              _________________________________

Phone               _________________________________

 

A) About your Library

 

1. Library name                            ___________________________________

 

2. Size of Library collection           ___________________________________

 

3. Have you develop any RFID strategy for your library?   Yes/No

If yes, kindly enclosed the RFID strategy of your library.

 

4. Was RFID installed in  _______ a new library? ___ a renovation? ___ an existing library?

 

5. Annual circulation for year: _______________________________

 

6. Which methodology used by your library while purchased the RFID systems  

 

 

 

(Kindly provide the copy of quotation or tender called by your library)

 

7. Which Integrated Library Management System Software used in your Library:

 

1. LIBSYS
2. LIBAMS
3. E-Granthalaya
4. KOHA
5. CDS/ISIS
6. Alice for Windows
7. NETLIB
8. If any other, Please specify _______________

 

B) Objectives for using the RFID Technology in your library:

 

1. Self-Checkout                                                              Yes/No

 

2. Reduce the work at circulation Section              Yes/No

 

3. Reeducation  in Circulation Section staff costs   Yes/No

 

4. Return items to shelf more quickly                                 Yes/No

 

5. Reduce Staff Injuries                                                     Yes/No

 

6. Increase Security                                                          Yes/No

 

7. Reduce Theft                                                                Yes/No

 

8. Increased equipment reliability                           Yes/No

 

9. Better Inventory Control                                               Yes/No

 

10. Faster Processing of New Material                               Yes/No

 

11. Track in-library use of material                          Yes/No

 

12. Track materials more accurately                                    Yes/No

 

13. Reduction of overall library staff costs               Yes/No

 

14.  Any other, Please specify _______________________

 

 

C) About RFID System

 

Name of RFID vendor and address     _________________________

 

Date of system purchase                        _________________________

 

Date of implementation                          _________________________

 

 

1. 1.     RFID Tags

 

RFID chip used in the tag does have following three sections

 

1. Lockable Section for item identification             Yes/No

 

2. Re-writable Section for library specific use                    Yes/No

 

3. Security function for item anti-theft

       (which can be activated and deactivated)                      Yes/No

 

Does your RFID chip have multi read function such

as tags which can be read at once                                             Yes/No

 

Size and Memory of Tag                                               __________________

 

Minimum Distance for detection from pedestal   _________________ 

           

ISO No. of Tag                                                            __________________

 

2.  RFID Smart Card System

 

ISO No. of RFID Smart Card                          __________________

 

Memory of RFID Smart Card                           __________________

 

Is it compatible with Single side Smart Card Printer                   Yes/No

 

Is it suitable with any standard web cam to capture

photograph and integrated with existing ILMS Software            Yes/No

 

Is it suitable with any standard signature pad to capture

signature and integrated with existing ILMS Software    Yes/No

 

Is Printer fully integrated with existing ILMS software

for direct printing from existing database                                       Yes/No

 

3. RFID Staff Station

 

Does your RFID Staff station performs the Multi Purpose work Yes/No

 

Please provide the Specifications of RFID Library staff station   _______________

 

4.  Reader Specifications

 

Operating Frequency                            __________________

 

Chip Compatibility                                __________________

 

RF Channels                                         __________________

 

RF Output Power                                 __________________

 

General Purpose Input/Output (IO)       ___________________

 

Power Supply                                       ___________________

 

5. Antenna Specifications

 

Operating Frequency Reader Compatibility       __________________

 

RF Input Power                                                __________________

 

Operating Temperature                         __________________

 

Storage Temperature                                        __________________

 

 

6. Library Security Gate

 

Where is detection pedestals installed    In the library/outside Library

(Please tick mark)

 

Is it suitable with number of I/O ports for

standard electronic counter, web cam trigger,

CCTV, Locking gates etc.                                                        Yes/No

 

Frequency range of Library Security gate          ____________________

 

Is a detected different type of chips simultaneously                     Yes/No

 

Has it contained the Powerful Digital Signal Processor   Yes/No

 

7. Product Specifications

 

Operating Frequency                            __________________

 

Chip Compatibility                                __________________

 

Detection Range                                   __________________

 

Security Modes Alarms                        __________________

 

People Counter                                    ___________________

 

Communication Interface                      ___________________

 

Power Consumption                             ___________________

 

Power Supply                                       ___________________

 

Casing                                      __________________

 

Dimensions Weight                               __________________

 

Operating Temperature             __________________

 

8. RFID Server Layer

 

Is integrated RFID Devices compatible with your

ILMS Software and Server?                                                     Yes/No

 

D) RFID Equipment and Supplies Costs

 

Items	Cost	Number purchased for your library
Cost per book tag
Cost per AV tag
Cost per cover label
AV container costs
Security gates
Staff check-in/out stations
Self-check stations
Portable scanners
Programming stations
Sorting equipment
Any other, please specify ________

 

 

E) Installation and Conversion

 

• Cost to tag collection:

 

Time per item (min.)                   ________________

 

Number of items tagged            ________________

 

Total cost in time (hours)            ________________

 

Total cost in Rupees                  ________________

 

Duration of tagging effort            ________________

 

• Other significant staff costs (training, etc.):

 

In time (hours) _______________

 

In Rupees _______________

 

• Other labor costs:

 

In time (hours) _______________

 

In Rupees    _______________

 

• Vendor installation costs:

 

In Rupees  _______________

 

F) Benefits Realized During Conversion

 

What benefits have you realized during conversion, such as

 

Shelf reading of entire collection            Yes/No

 

Inventory of collection               Yes/No

 

Weeding of collection                           Yes/No

 

 

G) Ongoing Cost Comparison

 

Items	Previous system (Vendor & Type)	Approx. Number of New items added to collection per year	Approx. Cost of supplies, processing (per item)	Approx. Time to process a new item
Tags (books)
Tags (other materials)
Cover labels
Barcodes
Magnetic strips
AV materials
cases/locks
Other supplies

 

H) Labor for circulating materials (per item)

 

I)  RFID System (Previous Year)

 

Time to check out an item at circulation Section      _______________________

 

Time to check-in an item at return                                 _______________________

 

FTE circulation staff total or per hour:

• Base                                                                 _______________________
• Peak times                                                        _______________________

 

FTE check-in staff total or per hour:

• Base                                                                 _______________________
• Peak times                                                        _______________________

 

FTE shelving staff total or per hour:

• Base                                                                 _______________________
• Peak times                                                        _______________________

 

Percentage of materials self checked                             _______________________

 

Percentage of materials self returned                              _______________________

 

J) Cost comparison for maintenance of equipment (yearly)

 

AMC for RFID Equipments	(At the time of Purchase)	Current Year (2011-2012)	Additional Maintenance costs (2011-2012)

 

 

 

 

K) Benefits and Detriments

 

Do you find benefits (or detriments) have you realized from your RFID implementation, such as:

	Major Benefits	Minor Benefits	Not possible future benefits	Negative Impact
Self-Checkout
Reduce the work at circulation Section
Reeducation  in Circulation Section staff costs
Return items to shelf more quickly
Reduce Staff Injuries
Reduce Theft
Increased equipment reliability
Increase Security
Better Inventory Control
Faster Processing of New Material
Track in-library use of material
Track materials more accurately
Reduction of overall library staff costs
Patron Satisfaction
Staff Satisfaction
Any other, Please specify

 

 

 

L) Anticipated future changes

 

Do you have plans to make more or new uses of RFID in the future? If yes, how

 

­­­­­­­­­­­­­­_________________________________________________________________

 

_________________________________________________________________

 

Do you anticipate changes in staffing when your self-check goal is reached?

 

­­­­­­­­­­­­­­_________________________________________________________________

 

_________________________________________________________________

 

M) Other comments and observations

 

Please write comments or observations do you have about the changes brought by RFID?

 

_____________________________________________________________________

_____________________________________________________________________

_____________________________________________________________________

 

Did the introduction of RFID cause the library to make changes in policy (e.g. limits on checkouts, privacy policy, self-service holds)? Have those changes had any implications for staffing or other costs? (Please attach the copy of the policy, if any)

 

_____________________________________________________________________

_____________________________________________________________________

________________________________________________________________________

 

Are there other time, staff, cost, service or satisfaction implications you have seen which have not been covered above?

_____________________________________________________________________

_____________________________________________________________________

________________________________________________________________________

 

 

Thanks for your kind cooperation with me.