1.-------------------- are 18 kinds of elemental motions used in the study of motion economy in the workplace

Therbligs

2. Therbligs is a reversal of the word ----------------, with 'th' treated as one letter

Gilbreth

3. Frank Bunker Gilbreth, Sr. (July - 1924) was an early advocate of --------------and a pioneer of --------------------

scientific management ; motion study

4. --------------------- (1861 – 1919) was an American mechanical engineer and management consultant who is best known for developing the Gantt chart in the 1910s.

Henry Laurence Gantt,

5. A Gantt chart is a type of ---------- that illustrates a ------ schedule. It illustrates the start and finish dates of the terminal elements and summary elements of a project. 

Bar chart; project

6. Task and Bonus System was introduced by -----------------

Henry Laurence Gantt

7.  Understanding the organization as a ----------- that transforms inputs into outputs while in constant interaction with its' environment is Known as ---------------------

system ; systems school

8. The systems school focuses on the organization as a ----------------, its interaction with the environment, and its need to achieve ------------------

whole ; equilibrium

9.  Bureaucratic management focuses on the ideal form of organization. -------------- was the major contributor to bureaucratic management. 

Max Weber

10.  DSS is --------------------------.

Decision support systems

11. Total quality management (TQM) was propounded by ----------------------------------

W. Edwards Deming


12. Six Zigma is meant for --------------------------------
damage free products 

13. 

customer satisfaction. 

14. Hierarchy of needs is a theory in psychology proposed by -------------------------

Abraham Maslow 

15. Air, water, food , Clothing, shelter, excretion, sleep and sex are --------------------- needs

Psychological needs 

16. Which one is correct, in order?

*Love and belonging, Esteem,Self-actualization, Physiological needs,Safety needs

*Self-actualization, Physiological needs, Self-actualization, Love and belonging
*Physiological needs, Safety needs, Love and belonging, Esteem, Self-actualization

17. ''Right book for right user at right time'' Who's Principle is this? 

 In this principle the reader is the central theme.

Drury(1930)

18. ----------------------- gives much stress on demand and gives stress on the selection of only those documents which are demanded by the users for their information needs.

L. R. McColvin 

19. ''The best reading for the largest number at least cost'' Who's view is this?

Melville Dewey

17. The term Hawthorne effect was used by------------------------------------ after the experiments at  Western Electric Company, the manufacturing arm of AT&T.

Elton Mayo 

18.   Program (or Project) Evaluation and Review Technique(PERT), is a--------------, used in --------------------------, that is designed to analyze and represent the tasks involved in completing a given project. 
 Statistical tool ;project management

19. PERT was developed primarily to simplify the planning and scheduling of large and complex projects. It was developed for the ---------------------------- in 1957

U.S. Navy Special Projects Office

20. Critical path method (CPM) is an ----------- for scheduling a set of project activities.It is an important tool for effective --------------------.
Algorithm; project management

21. Chester Barnard formulated two  theories: one of ------------- and the other of ---------------- . Both are seen in the context of a communication system 

 Authority ; incentives

22.The path–goal theory, also known as the path–goal theory of leader effectiveness or the path–goal model, is a leadership theory developed by -----------------------------------
Robert House 


23. For Fred Fiedler -------------------------- is a key determinant of leader effectiveness 

stress


24. ---------------------------- is a class of behavioral theory that claims that there is no best way to organize a corporation, to lead a company, or to make decisions. Instead, the optimal course of action is contingent (dependent) upon the internal and external situation

Contingency theory

25. ------------------- is primary tool in personnel management.

Job analysis

26. A -------------------------- has to undertake job analysis so as to put right man on right job.

personnel manager

27. ---------------- and ----------------------- are essential parts of job analysis information.

 job description ; job specification

28.----------------------------------- is a primary tool to collect job-related data. The process results in collecting and recording two data sets including job description and job specification. 

Job Analysis